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Skill Gap Analysis

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Why skill gap analysis comes before training planning

Section titled “Why skill gap analysis comes before training planning”

Without a skill gap analysis, the result is a one-size-fits-all training programme that is too specific for some and too general for others. The analysis provides the foundation for role-specific learning paths and realistic training budgets.

A complete inventory of all IT roles and their cloud requirements:

Step 2: Four-dimensional competency assessment

Section titled “Step 2: Four-dimensional competency assessment”

Competencies are assessed in four fields on a 1–4 scale for each role domain:

Rating scale:

  • 1 – No knowledge: Has not yet worked with the technology
  • 2 – Basic understanding: Concepts known, no practical experience
  • 3 – Practical experience: Can work independently, with support
  • 4 – Expert: Can guide others, knows best practices

The output of the assessment is a gap matrix — for each role domain the delta between current state and target competency:

Option A: Self-assessment with calibration Each person rates themselves using the 1–4 scheme. The team lead then calibrates the assessments. Fast, but at risk of overestimation.

Option B: Structured interview A CCoE member or external trainer conducts 30-minute interviews with one person per role domain. Representative, but not comprehensive.

Option C: Technical assessment Short tasks (1–2 hours): write IaC, review an IAM policy, calculate a cost model. Objective, but time-intensive.

Recommendation for most organisations: Option A with team lead calibration for the initial assessment. After 6 months of training: Option C to measure progress.

The gap matrix feeds directly into the training model:

  • Red priority → Tracks C/D as mandatory training, immediate sandbox access
  • Yellow priority → Tracks B/C in the first 6 months
  • Green priority → Track A mandatory, B/C optional