---
title: Measurement and Continuous Improvement
description: Measure reliability, delivery, security, and cost outcomes to continuously improve cloud platform and workload operations on STACKIT.
sidebar:
  label: Measurement and Continuous Improvement
  order: 6
source_url: "https://framework.stackit.cloud/migration/design-and-mobilize/operating-model/measurement-and-continuous-improvement/"
source_file: "docs/migration/design-and-mobilize/operating-model/measurement-and-continuous-improvement.mdx"
---

## Purpose

Measurement shows whether the Target Operating Model creates better outcomes, not merely more process. Use a balanced set of operational signals to improve both shared STACKIT platform capabilities and individual migrated workloads.

## Measure meaningful outcomes

| Area | Example signals |
| --- | --- |
| Reliability | Service-level objective achievement, incident frequency, recovery time, and backup or restore test results. |
| Delivery | Lead time for change, deployment success rate, change failure rate, and time to restore service. |
| Security | Open findings by severity, remediation time, exception expiry, and control-evidence coverage. |
| Cost | Allocation coverage, budget variance, resource utilization, and prioritized optimization opportunities. |
| Adoption | Platform onboarding time, self-service usage, reference-pattern adoption, and workload-team satisfaction. |

## Run the improvement cycle

Review signals at a regular service cadence. Identify the highest-value operational constraint, assign an accountable owner, prioritize the improvement in the platform or workload backlog, and verify the result with the same metric. Post-incident reviews, migration-wave retrospectives, and security assessments should all feed this cycle.

Avoid measuring teams by activity volume alone. A growing number of tickets, approvals, or manual provisioning tasks can indicate that the operating model needs more automation or clearer ownership.

## Related guidance

- [Cost Management and Control](/migration/design-and-mobilize/landing-zones/cost-management-and-control/) defines STACKIT Billing Accounts, FOCUS, labels, and the FinOps cadence behind cost metrics.
- [Security and Compliance: Controls and Evidence Pipeline](/migration/design-and-mobilize/security-and-compliance/controls-and-evidence-pipeline/) defines the evidence and control signals used for security measurement.

## Related assets

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