---
title: "Ready for Production (Go-Live)"
description: Listing activation on the STACKIT Marketplace, the joint co-marketing kickoff, and how support responsibilities are routed once your product goes live.
sidebar:
  label: "Ready for Production"
  order: 10
  attrs:
    data-icon: rocket
source_url: "https://framework.stackit.cloud/isv/ready-for-production/"
source_file: "docs/isv/ready-for-production.mdx"
---

The Ready for Production phase marks the official launch of your solution on the STACKIT
Marketplace. Your product becomes visible to all STACKIT enterprise customers, and operational
governance transitions into ongoing joint maintenance and sales.

## Go-Live & Public Launch

With technical quality gates passed and commercial setup completed, your STACKIT Partner Manager
executes the final release:

- **Listing Activation**: Your storefront page switches to LIVE status on the STACKIT Marketplace.
- **Co-Marketing Kickoff**: Execution of joint GTM activities agreed upon during onboarding, for
  example social media announcements and partner portal highlights.

## Phase Completion Criteria

- [x] Partner listing is live on the STACKIT Marketplace.
- [x] Co-marketing activities executed.
- [x] **Milestone achieved**: Solution is generally available to all STACKIT enterprise customers.

## Support & Contact

Once live, operational responsibilities are handled based on the inquiry type to ensure quick
response times:

- **Commercial & Sales Support**: Contact your dedicated STACKIT Partner Manager / Partner Sales Lead
  for deal registration, co-selling opportunities, and contract updates.
- **Technical & Platform Support**: Contact the ISV Factory team at
  `isv-sales@digits.schwarz` or use the STACKIT Help Center for platform-related issues,
  API support, or technical maintenance.

- **STACKIT Help Center**: <LinkChip href="https://support.stackit.cloud/servicedesk/">support.stackit.cloud</LinkChip>