---
title: "Target Operating Model & Collaborative Empowerment"
description: "People, not technology, determine transformation success: a federated operating model, a CCoE and works council partnership, and systematic upskilling."
scfTrail:
  maintainers:
    - user: "sven.inter"
  steps:
    - style: "compass"
      id: "ccoe-structure"
      title: "CCoE Structure, Roles & Platform Setup"
      trailContext: "Build the cloud organization with a clear functional separation between governance in the CCoE and technical platform operations in the platform team."
      pageId: "advisory/cloud-centre-of-excellence/structure-and-roles"

    - style: "hut"
      id: "ccoe-charter"
      title: "CCoE Mandate & Charter"
      trailContext: "Draft a formal CCoE charter with clear decision matrices and a direct escalation path to the CIO."
      pageId: "advisory/cloud-centre-of-excellence/charter"

    - style: "stairs"
      id: "federated-model"
      title: "The Federated Operating Model"
      trailContext: "Scale by the guiding principle of deciding centrally and executing locally, for maximum agility of product teams within safe boundaries."
      pageId: "advisory/cloud-centre-of-excellence/federated-model"

    - style: "chairlift"
      id: "roles-works-council"
      title: "Role Evolution & Works Council Partnership"
      trailContext: "Proactively involve the works council under Section 87 of the German Works Constitution Act, conclude qualification agreements, and support employees through role change."
      pageId: "advisory/cultural-change/roles-and-works-council"

    - style: "summit"
      id: "training-model"
      title: "The Six-Track Training Model & Cloud Empowerment"
      trailContext: "Deliver role-based, continuous knowledge transfer along six training tracks, from cloud awareness to security and FinOps."
      pageId: "adoption/cloud-empowerment/training-programme"
source_url: "https://framework.stackit.cloud/advisory/trails/stackit/target-operating-model-collaborative-empowerment/"
source_file: "docs/advisory/trails/stackit/target-operating-model-collaborative-empowerment.mdx"
---

## Steps

### 1. CCoE Structure, Roles & Platform Setup

Stage: `compass`

Build the cloud organization with a clear functional separation between governance in the CCoE and technical platform operations in the platform team.

Page: [/advisory/cloud-centre-of-excellence/structure-and-roles/](/advisory/cloud-centre-of-excellence/structure-and-roles/) — source: [/raw/advisory/cloud-centre-of-excellence/structure-and-roles.md](/raw/advisory/cloud-centre-of-excellence/structure-and-roles.md)

### 2. CCoE Mandate & Charter

Stage: `hut`

Draft a formal CCoE charter with clear decision matrices and a direct escalation path to the CIO.

Page: [/advisory/cloud-centre-of-excellence/charter/](/advisory/cloud-centre-of-excellence/charter/) — source: [/raw/advisory/cloud-centre-of-excellence/charter.md](/raw/advisory/cloud-centre-of-excellence/charter.md)

### 3. The Federated Operating Model

Stage: `stairs`

Scale by the guiding principle of deciding centrally and executing locally, for maximum agility of product teams within safe boundaries.

Page: [/advisory/cloud-centre-of-excellence/federated-model/](/advisory/cloud-centre-of-excellence/federated-model/) — source: [/raw/advisory/cloud-centre-of-excellence/federated-model.md](/raw/advisory/cloud-centre-of-excellence/federated-model.md)

### 4. Role Evolution & Works Council Partnership

Stage: `chairlift`

Proactively involve the works council under Section 87 of the German Works Constitution Act, conclude qualification agreements, and support employees through role change.

Page: [/advisory/cultural-change/roles-and-works-council/](/advisory/cultural-change/roles-and-works-council/) — source: [/raw/advisory/cultural-change/roles-and-works-council.md](/raw/advisory/cultural-change/roles-and-works-council.md)

### 5. The Six-Track Training Model & Cloud Empowerment

Stage: `summit`

Deliver role-based, continuous knowledge transfer along six training tracks, from cloud awareness to security and FinOps.

Page: [/adoption/cloud-empowerment/training-programme/](/adoption/cloud-empowerment/training-programme/) — source: [/raw/adoption/cloud-empowerment/training-programme.md](/raw/adoption/cloud-empowerment/training-programme.md)